Privacy Policy

Last updated: March 2026

Loggywood respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.loggywood.co.uk or contact us regarding our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

Loggywood
Address: The registered business address listed on this website.

Loggywood determines the purposes and means of processing your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data when you interact with our website or services:

Information you provide directly
When you contact us or place an order for delivery we may collect:
Full name
Email address
Telephone number
Delivery address
Any information included in contact form messages
Payment information
Where digital payment is made, limited payment information may be processed through third-party payment providers. Loggywood does not store full payment card details.
Technical information
Basic technical information may be collected automatically through website cookies, such as:
IP address
Browser type
Device information
This data helps ensure the website functions correctly.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

Responding to enquiries submitted through our contact form

Arranging and fulfilling deliveries

Communicating with customers regarding orders or services

Processing payments where applicable

Maintaining customer records for service and administrative purposes

Complying with legal or regulatory obligations

We only collect personal data necessary for these purposes.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

Contractual necessity
Where personal data is required to arrange or fulfil deliveries or services requested by you.

Legitimate interests
To manage customer relationships, respond to enquiries, and operate our business effectively.

Legal obligations
To comply with accounting, tax, and regulatory requirements.

5. Sharing Your Data

We do not sell or trade personal data.

Your information may be shared with trusted third parties where necessary to operate the website or provide services, including:

Website hosting provider (Wix)

Payment service providers (where digital payments are used)

These providers process data only as necessary to provide their services and are required to protect your information.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including:

Fulfilling deliveries and customer communication

Maintaining records for business administration

Complying with legal, accounting, or tax obligations

Where no longer required, personal data will be securely deleted.

7. Data Security

We take appropriate technical and organisational measures to protect personal data against:

Unauthorised access

Loss or misuse

Alteration or disclosure

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Cookies

This website uses cookies to ensure it functions correctly and to improve user experience.

For more information on how cookies are used, please refer to our Cookie Policy, which is available on this website.

9. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate data

Request erasure of your personal data where appropriate

Request restriction of processing

Object to processing in certain circumstances

Request transfer of your data to another provider (data portability)

To exercise these rights, please contact us using the details provided on this website.

10. Complaints

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on this website.

You can contact us at loggywood@aol.com