Shipping Policy

Loggywood provides local delivery of firewood. Delivery areas and availability may vary depending on location and demand.

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Delivery times are typically provided when confirming your order. During busy seasonal periods delivery times may be extended.

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Customers are responsible for ensuring safe and reasonable access for delivery vehicles. If access is restricted or unsafe, we may not be able to complete the delivery.

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If you are not present at the time of delivery, logs may be left in a safe location at the delivery address unless otherwise agreed.

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Loggywood is not responsible for damage caused by unsuitable access conditions or customer-requested drop locations.

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If a delivery cannot be completed due to access issues or incorrect information provided, a redelivery may need to be arranged.